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Use the form on the right to contact us. We look forward to getting your thoughts about what you love and what we can do better. 



5406 West 11000 North
Highland, Utah 84003


Money- Back Guarantee

30-Day Money-Back Guarantee Terms and Conditions


We want you, the Customer, to be completely satisfied with your purchases of truSpring products. If for any reason a Customer is unsatisfied with their purchase, they may contact us to receive a refund according to the following terms and conditions:


1    In order to receive a refund under these terms and conditions, the Customer must notify truSpring Customer Care via email at within 30 days of Customer taking delivery of their truSpring Product and request a refund under these terms and conditions.

2   The Customer must provide photo evidence of the Product in question. The Product must be retained in the possession of the Customer for 7 days after Customer submits their claim pending truSpring instructing Customer to ship the Product back to truSpring.

3    A refund in accordance with these terms and conditions will be for 100% of the purchase price paid by Customer. truSpring reserves the right to not provide a refund on any relevant freight costs paid by Customer.

4   The 30-Day refund period will commence on the date that the Customer accepts delivery of the Product. Where there is no proof of delivery, this date will be specified as 3 business days from the date truSpring shipped the Product to Customer.

5   After receiving notification from Customer, truSpring will issue a refund as soon as is reasonably practicable and will notify the Customer via e-mail. Where possible, refunds will be processed by reversing the initial Customer transaction. Customer will not hold truSpring liable for any delays that may occur in Customer receiving the refund as a result of any third-party payment gateway.

6   truSpring reserves the right to make changes to these 30-Day Money Back Guarantee Terms and Conditions without notice.

7 The 30-Day Money-Back Guarantee applies only to retail purchases made online through