Contact Us

Use the form on the right to contact us. We look forward to getting your thoughts about what you love and what we can do better. 

truSpring

866.truSpring (866.878.7774)

hello@truSpring.com

admin@truSpring.com

sales@truSpring.com

5406 West 11000 North
Highland, Utah 84003

866.truSpring 866.878.7774

Money- Back Guarantee

Money-Back Guarantee Terms and Conditions

 

We want you, the Customer, to be completely satisfied with your purchases of truSpring products. If for any reason a Customer is unsatisfied with their purchase, they may contact us to receive a refund according to the following terms and conditions:

 

1    In order to receive a refund under these terms and conditions, the Customer must notify truSpring Help! via email at help@truSpring.com and request a refund under these terms and conditions.

2   The Customer must ship, at the Customer's expense, all used and unused products/containers to truSpring at the address noted below. 

3    A refund in accordance with these terms and conditions will be for 100% of the purchase price paid by Customer for each used and unused product/container returned, less any transaction and shipping fees paid by truSpring.

5   truSpring will issue a refund as soon as is reasonably practicable and will notify the Customer via e-mail. Where possible, refunds will be processed by reversing the initial Customer transaction. Customer will not hold truSpring liable for any delays that may occur in Customer receiving the refund as a result of any third-party payment gateway.

6   truSpring reserves the right to make changes to these Money Back Guarantee Terms and Conditions upon publication.

7  The Money-Back Guarantee applies only to retail purchases made online through truSpring.com or one of its officially affiliated sites. The Money-Back Guarantee does not apply to the following items, which are non-refundable purchases: truGrow 1-gallon and truGrow 2.5 gallon containers.

 

truSpring

5406 W 11000 N

Suite 103555

Highland, UT 84003